Shipping policy

Orders placed on www.module48.com are shipped from France.

Shipping zones

Module 48 currently delivers to mainland France and the following countries: Belgium, Luxembourg, the Netherlands, Germany, Austria, Czechia, Poland, Italy, Spain, Portugal, Ireland, Denmark and Sweden.

The European Union countries we serve are divided into two shipping zones, Europe Standard and Europe Extended. The applicable zone and available delivery methods for the selected address are shown at checkout.

Processing times

Orders are generally prepared within 1 to 2 working days after payment confirmation, except during periods of high activity.

Delivery times

Once the order has been prepared, estimated delivery times are as follows:

• Mainland France: 3 to 5 working days
• Europe Standard: 3 to 6 working days
• Europe Extended: 3 to 7 working days

Estimated delivery dates are shown at checkout based on the selected address and delivery method.

Shipping costs

Mainland France

For orders of €100 or more:

  • Pickup point delivery: free
  • Home delivery: free

For orders under €100:

  • Pickup point delivery: €4.90
  • Standard home delivery: €7.50

Europe Standard

For orders of €100 or more:

  • Pickup point delivery: free
  • Home delivery: €5.00

For orders under €100:

  • Pickup point delivery: €7.90
  • Home delivery: €12.90

Europe Extended

For orders of €100 or more:

  • Pickup point delivery: free
  • Home delivery: €7.00

For orders under €100:

  • Pickup point delivery: €9.90
  • Home delivery: €13.90

Available delivery methods may vary depending on the country and delivery address. The applicable shipping costs are always shown before the order is confirmed.

Shipping address

The customer is responsible for ensuring that the delivery information provided when placing the order is accurate. An incomplete or incorrect address may result in a delay or prevent delivery.

Tracking

Where available from the carrier, a tracking link or tracking number is sent to the customer after the order has been shipped.

Damaged parcel or delivery issue

In the event of a damaged or lost parcel, or any other delivery issue, the customer is invited to contact Module 48 at shop@module48.com as soon as possible so that the necessary checks can be carried out.