Shipping policy

Orders placed on www.module48.com are shipped from France.

Delivery area

For the launch, Module 48 only ships to mainland France.

Order preparation time

Orders are generally prepared within 2 to 5 business days after payment confirmation, excluding periods of high activity.

Delivery times

Delivery times depend on the carrier selected at checkout. The delivery times shown are estimates and may vary depending on the carrier, the delivery address, or circumstances beyond Module 48’s control.

Shipping costs

Shipping costs are displayed before the order is confirmed. Free shipping may be offered according to the conditions displayed on the website.

Delivery address

The customer is responsible for the accuracy of the delivery information provided when placing the order. In the event of an incomplete or incorrect address, Module 48 cannot be held responsible for any delay or failed delivery.

Tracking

When made available by the carrier, a tracking link or tracking number is sent to the customer after the order has been shipped.

Damaged parcel or delivery issue

In the event of a damaged or lost parcel, or any delivery issue, the customer must contact Module 48 at shop@module48.com as soon as possible so that a verification can be carried out with the carrier.